Frequently Asked Questions (FAQ)
Q.1
How can I have a card to enter the TropMed Diagnostic Center ?
  A.1
Please fill in the information we have requested in the form (can be downloaded from intranet or contact the staff for ID card form) and send it back to our office. The process will take about 2-3 official days until you get the card.
   
  Q.2
Do I have to scan again after I have finished the job?
  A.2
Yes, you must. The time will be recorded for individual user for the security.
   
  Q.3
How long does the Speed Vacuum Concentrator take for decreasing the sample volume?
  A.3
The staffs does not have the answer because it depends on the properties, amount and specific heat transfer ability of the sample.
   
  Q.4
Does the TropMed Diagnostic Center perform Mercury (Hg), Arsenic (As) Analysis in biological and environmental samples for Heavy Metal Analysis service?
  A.4
No, the TropMed Diagnostic Center does not perform Hg and As Analysis. We can perform Heavy Metal Analysis as in the list.
   
  Q.5
Does the TropMed Diagnostic Center has real time PCR, Fluorometer?
  A.5
No, the TropMed Diagnostic Center does not have.
   
  Q.6
How long the process for taking Deionized water from the TropMed Diagnostic Center?
  A.6
Since the water supply capacity is limited at 160 Litre each day, the TropMed Diagnostic Center provide the water for customer in queue for both type of water.
   
  Q.7
Does the TropMed Diagnostic Center provide pipette, glove, tip, etc. to customer?
  A.7
No, customer must bring these associated belongings with.
 
Last update: November 10, 2009
 
 
Copyright © 2008 Faculty of Tropical Medicine, Mahidol University. All rights reserved.
Webmaster : tmwww@mahidol.ac.th